A sense of "we" in the digital transformation process
A German company (> 7,000 employees) has been in the digital transformation process for 3 years. While some of the employees were intensively engaged in shaping the vision of the future, the majority of the workforce still worked according to the "old" methods, structures and processes. An employee survey revealed that a divide has formed among the workforce over time: Many employees distinguished between an "old" and a "new" world in the interim, a sense of belonging was missing, and fears were spreading. My task was to build a bridge between the two worlds - starting with a clarifying and appreciative boardroom approach and ending with the determination of a change communication strategy and the definition of appropriate participation and information opportunities for all employees.
Appreciative communication
An internationally active service company (>200 employees) determined in an employee survey that the employees wanted more appreciation, respect and recognition from their managers. In the course of my full-day training "Appreciative Communication", the approximately 60 managers raised awareness and learned communication skills for an authentically appreciative and clear communication effect. Using the recognized method "Nonviolent Communication" according to Dr. Marshall Rosenberg, we intensively practiced how sensitive or critical content can be conveyed to the recipient in a clear, empathetic and appreciative manner.
